Table of Contents
- • TrainPal Review Summary
- • About TrainPal UK
- • Other opinions about TrainPal
- • Overview Of My Train Pal UK
- • TrainPal Reviews
- • TrainPal Railcard Reviews
- • TrainPal Train Tickets Reviews
- • TrainPal Eurostar Train Times And Train Tickets Reviews
- • TrainPal App
- • How Does The TrainPal Work?
- • TrainPal Vs Trainline
- • Who Is TrainPal For?
- • TrainPal Reviews: What Do Customers Think?
- • Is TrainPal Worth It?
- • Is TrainPal A Genuine Site?
- • TrainPal Pros And Cons
- • TrainPal Refund Policy
- • How To Contact TrainPal
- • TrainPal Promo Code
- • Where to buy TrainPal?
- • Conclusion of TrainPal reviews & ratings
TrainPal Review Summary
TrainPal is a rail and bus ticketing platform to help you easily get tickets to travel across the EU. What makes this site stand out is its user-friendly interface, making it easy for anyone to book a ticket.
Highlights
- It is specifically designed for every traveller who needs to book train tickets, coach tickets, and railcards.
- Many people appreciate this site’s seamless booking process and affordable prices, which offer significant savings.
- Besides providing the most straightforward way to book a ticket, some customers complain about the refund process, which can take time.
- We give it a 90/100 score for its idea in providing the best platform to book tickets with the best deals.
Travelstart, Omio, and StudentUniverse are other ticket booking platforms worth consideration. If you are looking for the best train ticket, TrainPal is the right choice. Our article covers everything you need to know about this platform. Read on to know more!
About TrainPal UK
Today, we prefer to book trains and flights instead of purchasing them on the day. So it can prevent running out of tickets. Thus, TrainPal is your go-to.
This is a rail and bus ticketing platform to help you easily get tickets to travel across the EU. On one platform, travellers can get the best deals on transportation. Furthermore, it includes within the UK or on a trip to Spain or Germany.
With great deals and a convenient booking process, this platform is a lifesaver forever for travellers. What’s more, the platform social media gathered 188K followers on Instagram and 6K on Facebook.
But what must you use this platform to book a ticket? What’s good about it? So, better to read our TrainPal review for further details about products, pricing, sales and more!
Overview Of My Train Pal UK
TrainPal is a ticketing platform in the UK that was born in 2018. Moreover, this company was launched by Amy Wei, focusing on the UK with an international range.
In addition, she’s the CEO of the International Train Ticketing at the Ctrip Group. She created this platform to help people to compare and book tickets. Therefore, they can get the ticket at the lowest price.
On top of that, the platform grows significantly thanks to the offerings that meet travellers’ needs. It allows the platform to be featured on the ‘Gadget Show’ on Channel 5. Therefore, the platform keeps growing its offerings and services.
TrainPal Reviews
Many travellers love TrainPal since it can help them further for less. It’s basically a platform to obtain e-tickets for trains and coaches. Once you determine the routes, find the available tickets and compare each.
Further, the transport will include the UK and European countries. So you can book the tickets for routes within Germany, Italy, France and Spain. No more hastily buying the tickets.
TrainPal Products
The company even works with over 1K trusted transport partners to widen the options. So, let’s learn about the offerings in the section below!
TrainPal Railcard Reviews
Often transport or travel using the train? Then, we recommend to get your TrainPal Railcard. This card also gives you a railcard discount of 1/3 OFF the price and other huge savings.
There are multiple railcard types that are issued by the Nation Rail. Moreover, it can be based on the age, location and how you travel. Therefore, here are some of the available railcards to choose from:
UK Railcards for Train Tickets Discount
| Types | Details | Price |
| 16-17 Saver | For solo travel, 16 to 17 with discounts up to 50%. | £35 (1-year) |
| 16-25 Railcard | For solo travel, 16 to 25 years of age with up to £189 yearly savings. | £80 (3-year) £35 (1-year) |
| 26-30 Railcard | For solo travel 26 to 30 years of age with up to £251 yearly savings. | £35 (1-year) |
| Senior Railcard | For solo travel, 60+ years of age with up to £98 yearly savings. | £80 (3-year) £35 (1-year) |
| Two Together Railcard | For couples travelling 16+ ages with 1/3 savings. | £35 (1-year) |
| Family & Friends Railcard | For 1-4 adults and 1-4 children with up to 60% discount. | £80 (3-year) £35 (1-year) |
| Network Railcard | Cover London and the South East for 1-4 adults and 1-4 children. | £35 (1-year) |
Choose the best suitable railcard online now and enjoy huge ticket savings. Hence, create your card easily from home starting from £35!
Price £35 • mytrainpal.com
TrainPal Train Tickets Reviews
Planning to have a train trip within the UK? Then, it’s time to book your ticket from your phone with TrainPal Train Tickets services. Enjoy an easy booking process with many savings and opinions also.
Additionally, this company partnered with 1K trusted partners across the EU like the LNER, Renfe, Virgin Train and more. Also, it has a coaches option that covers 47 countries with 200 popular operators. It includes National Express and Megabus.
You can input your destination and date to find a myriad of train options. What’s more, it covers all the destinations within the UK, including Edinburgh, Glasglow, Sheffield, Leeds and others.
Popular Routes
- London to Manchester: Starting from £3.33
- Manchester to London: Starting from £5.73
- London to Birmingham: Starting from £2.25
- Birmingham to London: Starting from £9.13
No matter where your UK destination is, its service will greatly help. Also, you can save up to 90% using the SplitTickets. So, book now to find the best budget-friendly option for your tickets!
Check Price • mytrainpal.com
TrainPal Eurostar Train Times And Train Tickets Reviews
As you know, this app also covers EU transportation. So, it’s the best platform to book a train ahead on your EU trips. Feel free to scour the TrainPal Eurostar Train Tickets.
In addition, it has great destination coverage within Germany, Paris, Italy, the UK and more. Then you can choose a suitable time and price. Don’t forget to compare each option to find the best one.
Popular Eurostar Train Routes
- London to Paris: Starting from £109.45
- Paris to Amsterdam: Starting from £95.00
- Amsterdam to Bruxelles: Starting from £29.94
- Paris to Bruxelles: Starting from £31.69
Many EU railway companies release their tickets in advance with lower prices for early booking. So, let’s secure your cheaper train and coach tickets from Milan to Rome!
Check Price • mytrainpal.com
TrainPal App
App indeed has a better interface than a browser to access on your mobile phone. Thus, we recommend downloading the TrainPal app on your phone for easy access.
Using the app allows you to book, pay and check your ticket easily. Also, it has no booking fee and offers £11 OFF for new app users. So download now on the App Store or Google Play!
How Does The TrainPal Work?
How TrainPal works is the same as other online ticket booking platforms. Simply book and purchase the train or coach ticket using the platform. Hence, here’s a simple step to easily understand:
- Visit the web or open the app
- Input the start and destination
- Choose the best time, price and transport based on your need
- Register your data or log in and make a payment
- Obtain your e-tickets or collect them at the station!
TrainPal Vs Trainline
This platform is not the only place to get eTicket. Several train booking platforms are also available, like the TrainLine. So, is TrainPal better than Trainline? Check the comparison below!
| TrainPal | TrainLine | |
| Savings | Up to 90% | Up to 61% |
| No booking fee | Yes | No |
| Railcard | Yes | Yes |
| EU & UK trains | Yes | Yes |
| Coaches | Yes | Yes |
| App download | Yes | Yes |
| Refund and changes | Yes | Yes |
Who Is TrainPal For?
This transportation booking platform is designed for every traveller. However, you should know that it doesn’t cover all the transport. So, it focuses on the train, coach tickets and railcards.
The available destinations also include the UK and European countries. Besides that, it can be the ideal choice for budget-conscious customers since you can compare many transport partners.
TrainPal Reviews: What Do Customers Think?
Not only our opinion but also the customer reviews are vital points to see whether it’s good or not. So, do they think this company is worth using? Before that, check the rating across the platforms below:
- TrustPilot: 4.4/5 rating from 1,854 reviews
- App Store: 4.6/5 rating from 10.8K reviews
- Google Play: 4.6/5 rating from 13.1K reviews
First, let’s begin with this one of TrainPal reviews from a customer:
TrainPal is a super reliable app that lets me check my bookings and other train times… It notified me when trains have been cancelled or delayed. No admin fee helps save money as a student. So, I 100% recommend the app.
Don’t be blinded by the positive reviews. Check this one of the complaints also:
Finally, they gave me a refund but had a slow response. The illnesses of less than three days are tough to prove. It’s because of not being able to ask for proof from a doctor in the UK until 72 hours have elapsed. Apart from that, I am quite happy with it.
There is no doubt that this company has the majority of positive reviews. Further, they love the pricing, convenience, service, and more. On the other hand, the negative reviews are only about how the refund can take some time.
Is TrainPal Worth It?
Tickets from TrainPal are very worth booking. It’s mainly recommended for those who want to book cheap train and coach tickets. In fact, you can save up to 90% with Sing easy and carbon-saving e-tickets.
Aside from the enormous EU ticket options, this platform also has a convenient booking process. So customers can easily change or refund their books. Also, enjoy the 24/7 helpful customer service.
Is TrainPal A Genuine Site?
We can confidently say that TrainPal is a reliable ticket booking site you can trust. Many positive customer reviews on Reddit attest to its credibility.
Additionally, the thousands of followers on its official social media accounts demonstrate the popularity of this site. Furthermore, the customer service contact information is clearly provided, allowing you to reach out for assistance whenever you need it.
TrainPal Pros And Cons
Can you point out the negative and positive sides of this platform? However, you shouldn’t think of reading all the sections above again. So, here’s a summary of the pros and cons!
- • Many ticket options with ample comparison
- • Good interface app and web
- • Seamless booking process
- • No need to queue at stations
- • Carbon-saving e-ticket options
- • Affordable price with many savings
- • No booking fee
- • Easy change and refund
- • 24/7 fast customer service
- • Dominating thousands of glowing reviews
- • The refund process can take time
TrainPal Refund Policy
Can you refund TrainPal? The answer is yes. This company offers refunds on some of the products. It’ll give a refund before the end of the 28-day validity period.
Additionally, this refund is applicable for Anytime, Super Off-Peak and Off-Peak tickets. Meanwhile, it isn’t available for Advance Tickets. Further, filing the refund using the app usually takes 3 working days.
How To Contact TrainPal
Do you need any kind of help with pre-purchasing the rail tickets? Then, contact customer service by using the phone number or other contact details below!
- Form
- Email Address: [email protected]
- Contact Number: 020 7295 2789
- Social Media: @thetrainpal
Although the brand doesn’t list online chat, the customer service team will respond to the contact details provided as soon as possible.
Headquarters Address
1st Floor, 1 Lochrin Square 92
Fountainbridge, Edinburgh
United Kingdom EH3 9QA
TrainPal Promo Code
We know that you might be looking for a railcard promo code to buy at a lower price. That’s why we show you some promotions that TrainPal provided:
- Student discount: 5% off student railcard + 5% off student train ticket
- Split ticket for trains: Save up to 30% off on rail fare
- Check the railcards discount page to take advantage of them
We also recommend referring a friend or sharing the invite code via the app to receive special promotions.
Where to buy TrainPal?
Have you already planned your trip and want to get the ticket sooner? Well, the sooner, the better. So, feel free to get the tickets at your comfort from the official site at www.mytrainpal.com or the app!
Conclusion of TrainPal reviews & ratings
Already have the plan to travel in your mind? Well, you shouldn’t hesitate to book your ticket far ahead. Change it if there are any shifts. Therefore, we recommend this versatile ticket-booking platform.
Its service also makes comparing each available train and coach options easier. Further, the deals and coupon codes make your travel cost less. Hence, save more on your train and coach booking with TrainPal!
Editorial notes reflect aggregated buyer feedback and our independent editorial review of publicly available information. They are for informational purposes only and do not constitute endorsements. Purchases are made at your own discretion, and we are not responsible for transactions or outcomes related to this store. Experiences may vary.
