TrainPal Review

TrainPal Review 2024 → Book Cheap Train & Coach Tickets!

P. N. Hidayah 0.0 / 5 ratings 127 readers

About TrainPal UK

Today, we prefer to book trains and flights instead of purchasing them on the day. So it can prevent running out of tickets. Thus, TrainPal is your go-to.

TrainPal Review: About TrainPal UK
Image: mytrainpal.com

This is a rail and bus ticketing platform to help you easily get tickets to travel across the EU. On one platform, travellers can get the best deals on transportation. Furthermore, it includes within the UK or on a trip to Spain or Germany.

With great deals and a convenient booking process, this platform is a lifesaver forever for travellers. What’s more, the platform social media gathered 121K followers on Instagram and 5K on Facebook.

But what must you use this platform to book a ticket? What’s good about it? So, better to read our TrainPal review for further details about products, pricing, sales and more!

Overview Of My Train Pal UK

TrainPal is a ticketing platform in the UK that was born in 2018. Moreover, this company was launched by Amy Wei, focusing on the UK with an international range.

In addition, she’s the CEO of the International Train Ticketing at the Ctrip Group. She created this platform to help people to compare and book tickets. Therefore, they can get the ticket at the lowest price.

On top of that, the platform grows significantly thanks to the offerings that meet travellers’ needs. It allows the platform to be featured on the ‘Gadget Show’ on Channel 5. Therefore, the platform keeps growing its offerings and services.

TrainPal Reviews

Many travellers love TrainPal since it can help them further for less. It’s basically a platform to obtain e-tickets for trains and coaches. Once you determine the routes, find the available tickets and compare each.

TrainPal Reviews: TrainPal Reviews
Image:mytrainpal.com

Further, the transport will include the UK and European countries. So you can book the tickets for routes within Germany, Italy, France and Spain. No more hastily buying the tickets.

TrainPal Products

The company even works with over 1K trusted transport partners to widen the options. So, let’s learn about the offerings in the section below!

TrainPal Railcard Reviews

Often transport or travel using the train? Then, we recommend to get your TrainPal Railcard. This card also gives you a railcard discount of 1/3 OFF the price and other huge savings.

TrainPal Review: TrainPal Railcard Reviews
Image:mytrainpal.com

There are multiple railcard types that are issued by the Nation Rail. Moreover, it can be based on the age, location and how you travel. Therefore, here are some of the available railcards to choose from:

UK Railcards for Train Tickets Discount

Types Details Price
16-17 Saver For solo travel, 16 to 17 with discounts up to 50%. £30 (1-year)
16-25 Railcard For solo travel, 16 to 25 years of age with up to £189 yearly savings. £70 (3-year)
£30 (1-year)
26-30 Railcard For solo travel 26 to 30 years of age with up to £251 yearly savings. £30 (1-year)
Senior Railcard For solo travel, 60+ years of age with up to £98 yearly savings. £70 (3-year)
£30 (1-year)
Two Together Railcard For couples travelling 16+ ages with 1/3 savings. £30 (1-year)
Family & Friends Railcard For 1-4 adults and 1-4 children with up to 60% discount. £70 (3-year)
£30 (1-year)
Network Railcard Cover London and the South East for 1-4 adults and 1-4 children. £30 (1-year)

Choose the best suitable railcard online now and enjoy huge ticket savings. Hence, create your card easily from home starting from £30!

TrainPal Train Tickets Reviews

Planning to have a train trip within the UK? Then, it’s time to book your ticket from your phone with TrainPal Train Tickets services. Enjoy an easy booking process with many savings and opinions also.

TrainPal Review: TrainPal Train Tickets Reviews
Image:mytrainpal.com

Additionally, this company partnered with 1K trusted partners across the EU like the LNER, Renfe, Virgin Train and more. Also, it has a coaches option that covers 47 countries with 200 popular operators. It includes National Express and Megabus.

You can input your destination and date to find a myriad of train options. What’s more, it covers all the destinations within the UK, including Edinburgh, Glasglow, Sheffield, Leeds and others.

Popular Routes

No matter where your UK destination is, its service will greatly help. Also, you can save up to 90% using the SplitTickets. So, book now to find the best budget-friendly option for your tickets!

TrainPal Eurostar Train Times And Train Tickets Reviews

As you know, this app also covers EU transportation. So, it’s the best platform to book a train ahead on your EU trips. Feel free to scour the TrainPal Eurostar Train Tickets.

TrainPal Review: TrainPal Eurostar Train Times And Train Tickets Reviews
Image:mytrainpal.com

In addition, it has great destination coverage within Germany, Paris, Italy, the UK and more. Then you can choose a suitable time and price. Don’t forget to compare each option to find the best one.

Popular Eurostar Train Routes

Many EU railway companies release their tickets in advance with lower prices for early booking. So, let’s secure your cheaper train and coach tickets from Milan to Rome!

TrainPal App

App indeed has a better interface than a browser to access on your mobile phone. Thus, we recommend downloading the TrainPal app on your phone for easy access.

Using the app allows you to book, pay and check your ticket easily. Also, it has no booking fee and offers £11 OFF for new app users. So download now on the App Store or Google Play!

How Does The TrainPal Work?

How TrainPal works is the same as other online ticket booking platforms. Simply book and purchase the train or coach ticket using the platform. Hence, here’s a simple step to easily understand: 

  1. Visit the web or open the app
  2. Input the start and destination
  3. Choose the best time, price and transport based on your need
  4. Register your data or log in and make a payment
  5. Obtain your e-tickets or collect them at the station!

TrainPal Vs Trainline

This platform is not the only place to get eTicket. Several train booking platforms are also available, like the TrainLine. So, which is better TrainPal or Trainline? Check the comparison below!

  TrainPal TrainLine
Savings Up to 90% Up to 61%
No booking fee Yes No
Railcard Yes Yes
EU & UK trains Yes Yes
Coaches Yes Yes
App download Yes Yes
Refund and changes Yes Yes

Who Is TrainPal For?

This transportation booking platform is designed for every traveller. However, you should know that it doesn’t cover all the transport. So, it focuses on the train, coach tickets and railcards.

The available destinations also include the UK and European countries. Besides that, it can be the ideal choice for budget-conscious customers since you can compare many transport partners.

TrainPal Reviews: What Do Customers Think?

Not only our opinion but also the customer reviews are vital points to see whether it’s good or not. So, do they think this company is worth using? Before that, check the rating across the platforms below:

TrainPal Review: TrainPal Reviews: What Do Customers Think?
Image:mytrainpal.com
  • TrustPilot: 4.4/5 rating from 1,854 reviews
  • App Store: 4.6/5 rating from 10.8K reviews
  • Google Play: 4.6/5 rating from 13.1K reviews

First, let’s begin with this one of TrainPal reviews from a customer:

TrainPal is a super reliable app that lets me check my bookings and other train times… It notified me when trains have been cancelled or delayed. No admin fee helps save money as a student. So, I 100% recommend the app.

Don’t be blinded by the positive reviews. Check this one of the complaints also:

Finally, they gave me a refund but had a slow response. The illnesses of less than three days are tough to prove. It’s because of not being able to ask for proof from a doctor in the UK until 72 hours have elapsed. Apart from that, I am quite happy with it.

There is no doubt that this company has the majority of positive reviews. Further, they love the pricing, convenience, service, and more. On the other hand, the negative reviews are only about how the refund can take some time.

Is TrainPal Worth It?

Tickets from TrainPal are very worth booking. It’s mainly recommended for those who want to book cheap train and coach tickets. In fact, you can save up to 90% with Sing easy and carbon-saving e-tickets.

TrainPal Review: Is TrainPal Worth It?
Image:facebook.com/thetrainpal

Aside from the enormous EU ticket options, this platform also has a convenient booking process. So customers can easily change and refund their books. Also, enjoy the 24/7 helpful customer service.

TrainPal Pros And Cons

Can you point out the negative and positive side of this platform? However, you shouldn’t think of reading all the sections above again. So, here’s a summary of the pros and cons!

Pros

  • Many ticket options with ample comparison
  • Good interface app and web
  • Seamless booking process
  • No need to queue at stations
  • Carbon-saving e-ticket options
  • Affordable price with many savings
  • No booking fee
  • Easy change and refund
  • 24/7 fast customer service
  • Dominating thousands of glowing reviews

Cons

  • The refund process can take time

TrainPal Refund Policy

Can you refund TrainPal? The answer is yes. This company offers refunds on some of the products. It’ll give a refund before the end of the 28-day validity period.

Additionally, this refund is applicable for Anytime, Super Off-Peak and Off-Peak tickets. Meanwhile, it isn’t available for Advance Tickets. Further, filing the refund using the app usually takes 3 working days.

How To Contact TrainPal

Do you need any kind of help with pre-purchasing the rail tickets? Then, contact customer service by using the phone number or other contact details below!

  • Email Address: [email protected]
  • Contact Number: 020 7295 2789
  • Social Media: @thetrainpal

Although the brand doesn’t list online chat, the customer service team will respond to the contact details provided as soon as possible.

Headquarters Address

1st Floor, 1 Lochrin Square 92
Fountainbridge, Edinburgh
United Kingdom EH3 9QA

Where to buy TrainPal?

Have you already planned your trip and want to get the ticket sooner? Well, the sooner, the better. So, feel free to get the tickets at your comfort from the official site at www.mytrainpal.com or the app!

TrainPal Frequently Asked Questions (FAQ)

When looking for TrainPal reviews, customers typically ask the following questions. We provide the answers to help you in making a smart purchase decision.

Is TrainPal app free?

Yes, the ticket booking app is free to download and use to book tickets.

Is TrainPal legit?

Some may question, ‘Is TrainPal safe to use?’. This ticket-booking platform is legit, with thousands of reviews and positive opinions on Reddit.

Is TrainPal app good?

Our review has proven that this company is good for reliability and huge savings on tickets.

Who owns TrainPal?

This company is owned by Ctrip.com International, Ltd.

Ask a question?

Conclusion of TrainPal Reviews & Ratings

Already have the plan to travel in your mind? Well, you shouldn’t hesitate to book your ticket far ahead. Change it if there are any shifts. Therefore, we recommend this versatile ticket-booking platform.

Its service also makes comparing each available train and coach options easier. Further, the deals and coupon codes make your travel cost less. Hence, save more on your train and coach booking with TrainPal!

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